Resolve a Confirmation from AWS Not Received Error

What to do when you see a Confirmation from AWS Not Received as you’re linking your Stax and AWS accounts

Article Tags
On This Page

When using the Stax Cost & Compliance module, you may receive an error message stating Confirmation from AWS Not Received: We didn't receive confirmation from AWS that that Stax IAM role was created.

If you leave the account linking process for more than one hour, you’ll see a timeout error like the one below.

Confirmation from AWS Not Received

To avoid this error, finish the linking process within an hour.