Logging into the Stax Console
The Stax Console provides access to Stax's powerful account, user, network, workload, cost and compliance management tools
When you're first granted access to Stax, you'll receive an invitation email which includes a login URL and an Organization Alias name to use to log in to your Stax tenancy. The URL can vary from organization to organization, so make sure you're using the URL provided to you.
Logging in to the Stax Console for the First Time
Open your invitation email from email@example.com
Click the Join button
Click Continue to verify your email
Enter a secure password. See here for our password policy
Click Continue to Stax, or navigate to your login URL. It will look something like this: https://console.au1.staxapp.cloud/login.
Enter your Organization Alias, then click Log in
Depending on your organization's configuration, you'll see either just the username and password boxes, or you may see a Continue with Corporate ID button as well. The Corporate ID button allows you to log in with the same credentials you use to log into your other work systems. If you're not sure which option to pick, you should try Continue with Corporate ID first. Check out the instructions below for logging in with your Corporate ID, or without
Invitation Link Has Expired?
If you have tried clicking the link in your invitation email and receive the message, 'That link has expired!', to receive a new invitation:
- Navigate to your login URL. This can be found in your email and it will look something like this: https://console.au1.staxapp.cloud/login
- Enter your Organization Alias. This can be found in your email
- Click Forgot password? and enter your email address
- Open your reset password email and click the Reset password button
- Enter a secure password. You will now be sent a new invitation email.
- Open your email and click the Set up account button
- Click Continue to Stax, or naviate to your login URL as per step 1
Logging in With Your Corporate ID
If you click on the Corporate ID button, you'll be taken to your corporate identity provider to log in. Once you've authenticated with your corporate identity provider, you'll be returned to the Stax console logged in.
If this is your first time logging into the Stax console using your corporate identity, you may need to log out and log back in just once to gain full access to the platform.
Account Already Exists?
If this isn't your first time logging into the Stax console but it is your first time using your corporate identity, you may receive a message, 'Account already exists'.
If you would like to proceed with using your corporate identity with the same email address previously used, you will need to link your external identity account to your existing profile in Stax. To link your accounts:
- Click Link to existing account
- Check your inbox and open your verfication email
- Click Link Corporate ID
- Click Continue to confirm linking
- Click Continue to Stax, or, using the same browser, try to log in again
If you would like to proceed with using your corporate identity with a different email address than previously used, we recommend that you ask your Stax administrator to deactivate your existing User in the Stax console and log in using your external identity email/account.
Logging in Without a Corporate ID
Enter your details into the Username and Password fields, then click Log in. Depending on your tenancy/account configuration, you may be prompted to enter a One-time code. After you complete these steps, you will be redirected to the Stax console.