Applying AWS Support Plans

Depending on the AWS Support plan in use, different considerations apply when subscribing to a plan.

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AWS offers several tiers of AWS Support Plan. Any of these can be used in conjunction with Stax, however certain considerations apply.

Enterprise or Partner-Led AWS Support

For organizations utilizing AWS Enterprise Support, or Partner-Led AWS Support, these support plans are automatically applied to Stax-managed AWS accounts. No action is required to enable these.

Business or Developer

For organizations subscribing to Developer or Business support plans, these must be applied by the account owner. For users of Stax, the account owner may be either the customer or reseller, based on the account ownership model in use.

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