Frequently asked questions

Do I need an expert to implement Stax?

 

Absolutely not. Stax was designed so that Level 100 user would be able to deliver and manage Level 400 solutions. Our mission at Stax is to “Simplify the cloud to accelerate customer innovation” and we pride ourselves on the ability to remove complexity so our customer can unlock the unlimited benefits of AWS.

Is Stax available on AWS Marketplace?

 

We sure are. In addition, Stax is an accredited AWS Solution Provider, authorized to resell AWS services. Check out our listing here.

 

What is a landing zone?

 

A landing zone is a well-architected, multi-account AWS environment that is a starting point from which you can deploy workloads and applications. It provides a baseline to get started with multi-account architecture, identity and access management, governance, data security, network design, and logging.

Can I use Stax anywhere in the world?

 

Anywhere that AWS is available, so is Stax. Our platform is built for any business, of any size, in any industry, across any country.

Is Stax designed for a particular type of business?

 

While every customer is unique, the same constants emerge regardless of company size, industry, and maturity. Stax is designed to accelerate secure AWS migrations and automate maintenance by developing a platform that delivers the velocity future-thinking businesses require to stay ahead – no matter size, industry or location.

How long does a migration to AWS take?

 

Compared to typical migrations, Stax is ready to go in days, not months.

Does Stax have 24/7 Support?

 

At Stax we are committed to providing our customers with the ultimate in customer service. We offer a range of support packages with a friendly team only a phone call away. Our customer success team will help from onboarding through to everyday guidance on to use the Stax platform.

For a detailed guide on our support capabilities please visit https://www.stax.io/legal/support

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