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Manage Users

Edit a user's profile, deactivate a user and reset a user's password

On This Page
Manage Users Within StaxManage Your Own User Details

The Users page allows you to edit users' details (Username, Email and Role), reset a user's password and disable/enable a user. These actions can be performed by a user on their own user Profile or by an Admin on any user Profile.

The only users that cannot be edited are Federated users. Federated users are users that have been granted access to Stax by your external Identity Provider. These users will show up in the Users list, however, their details cannot be edited. Stax only allows the below actions to be made against a Federated user:

  • Deactivate user
    • Available via the Console
    • Available via the API (PUT /20190206/idam/user/{user_id})
  • Delete user
    • Available via the API (DELETE /20190206/users/{user_id})

Manage Users Within Stax

Before You Begin

  • Ensure you are an Admin of your Stax tenancy to can make changes to other users

Edit a User's Details

  1. Open the customer menu in the left hand nav (click the arrow next to your alias)
  2. Select Users from the customer menu
  3. Click the vertical ellipsis (⋮) located to the right of the user's Name or click the row to display the drawer
  4. Select Edit details or select the pencil icon
  5. Make the required adjustments to the user's Profile
  6. Click Save

Deactivate a User

  1. Open the customer menu in the left hand nav (click the arrow next to your alias)
  2. Select Users from the customer menu
  3. Click the vertical ellipsis (⋮) located to the right of the User's Name or click the row to display the drawer
  4. Select Deactivate

Reset Password

  1. Open the customer menu in the left hand nav (click the arrow next to your alias)
  2. Select Users from the customer menu
  3. Click the vertical ellipsis (⋮) located to the right of the User's Name or click the row to display the drawer
  4. Click Reset password

Upon completing these steps, ask the user to check their registered email to access a link to reset their password.

Re-Invite a User

If a user's Stax invitation has expired, a user who is a member of the Admin role within Stax must reinvite them.

  1. Open the customer menu in the left hand nav (click the arrow next to your alias)
  2. Select Users from the customer menu
  3. Click the vertical ellipsis (⋮) to the right of the user's name, then choose Re-send invite
Re-Send Invite

Manage Your Own User Details

Before You Begin

  • Ensure you are a User or Admin to make changes to your details

Edit your name, email address or role

From the Users page:

  1. Open the customer menu in the left hand nav (click the arrow next to your alias)
  2. Select Users from the customer menu
  3. Click the vertical ellipsis (⋮) located to the right of the User's Name or click the row to display the drawer
  4. Select Edit details or select the pencil icon
  5. Make the required adjustments
  6. Click Save

From the Profile page:

  1. Open the customer menu in the left hand nav (click the arrow next to your alias)
  2. Select Profile from the customer menu
  3. Make the required adjustments
  4. Click Save