Close a Stax-Managed AWS Account

Programmatic account closure is not supported. Alternative options must be considered when removing an AWS account from service.

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Before you beginCustomer-Owned Management AccountReseller-Owned Management AccountSee also

When an AWS account reaches the end of its lifespan in your organization, you may wish to remove it from service. The ability to programmatically close an AWS account is not available as part of AWS Organizations, so alternatives must be considered.

The steps in this document will result in interruption to services or resources in your AWS accounts. You should consider the specific requirements of your organization prior to performing the steps below.

It is important to note that with both account closure approaches, AWS may take up to 90 days to close the account, and may charge for resources consumed during this time. The customer is responsible for these charges.

Before you begin

  • Ensure you are a member of the Admin role in your Stax tenancy
  • Review the account ownership model in use, and follow the appropriate instructions below

Customer-Owned Management Account

If your management account is customer-owned, you can close the accounts by following the Closing an AWS account procedure published by AWS. Due to the protections Stax applies, you must perform several actions first.

  1. Remove all resources you have deployed into the AWS account. This includes, but is not limited to, EC2 instances, S3 buckets (and their contents), and IAM Users.
  2. Remove all resources you have deployed into the AWS account using Stax. This includes Stax Networks Networking Hubs (and their contents), and Stax Workloads. You should remove these using the Stax Console.
  3. Raise a support case requesting that Stax remove protected resources from the AWS account. Stax will commence the deprovisioning process for this account and you will be informed once it is completed.
  4. Perform the tasks in the Closing an AWS account AWS article to complete the account closure.

Reseller-Owned Management Account

If your management account is reseller-owned, you must work with the reseller to close the accounts.

  1. Remove all resources you have deployed into the AWS account. This includes, but is not limited to, EC2 instances, S3 buckets (and their contents), and IAM Users.
  2. Remove all resources you have deployed into the AWS account using Stax. This includes Stax Networks Networking Hubs (and their contents), and Stax Workloads. You should remove these using the Stax Console.
  3. Raise a support case requesting that the AWS account be closed. Stax's Customer Support team will be in touch to request confirmation that the steps above have been completed and will inform you of the next steps.

See also