Troubleshooting stax2aws

Troubleshoot and diagnose common issues when using stax2aws

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stax2aws System RequirementsError Saving stax2aws ProfileNo roles available errorSee also

stax2aws is supported by Stax. If you're unable to find the solution to your issue in the troubleshooting guidance below, please raise a support case for assistance.

stax2aws System Requirements

stax2aws is supported on the latest major releases of Windows, macOS, and most Linux distributions. If you have any specific supportability queries, please raise a support case.

Error Saving stax2aws Profile

When running stax2aws, you may encounter an error similar to the below:

error saving stax2aws profile.

This error means there may be an issue with your stax2aws configuration file. The simplest resolution is simply to back up then delete your stax2aws configuration file. Next time you run stax2aws the file will be recreated.

On Linux and macOS, your stax2aws configuration file resides at $HOME/stax2aws.yaml. On Windows, it resides at %USERPROFILE%/stax2aws.yaml.

No roles available error

If you experience a "no roles available" error when running stax2aws, it likely means you have no roles assigned to you in Stax. You should contact the administrator of your Stax tenancy to ensure you're assigned access to roles.

In versions of stax2aws prior to 1.2.2, there was a bug that meant this message occurred for users who only had one role assigned in Stax. If you're receiving this error, please ensure that you're running the latest version of stax2aws. You can always find the latest version on our Releases Page.

See also