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Delivering modern cloud
communication solutions
your customers will love

Build your brand reputation and increase conversations with CloudWave Technology.

As independent contact centre technology consultants, CloudWave can help you make the best technology choices to meet the communication needs of your business and your customers. 

With help to design, plan and transform customer engagement with innovative cloud communications platforms enabling improved customer experiences, flexibility, transparency and operational efficiencies. 

As a product and service provider and a customer focused solution model, CloudWave are position to become your lifelong partner for all your CX needs as your business grows. 

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We've worked with Australia's fastest growing companies

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Introducing CloudWave NEON

CloudWave NEON is the first customisable User Interface for the Cloud Contact Centre market, bringing cutting edge elements of Amazon and other best of breed customer engagement technology into a single pane of glass.

   Ultra fast to deploy you instance
   Integrate you existing business systems
   Built on AWS technology
   Highly secure, 3DES encrypted, IRAP certified

Different, Better

Traditional out of the box, one size fits all solutions require expensive hardware, overkill licensing costs, heavy ongoing support costs and offer minimal disaster recovery. We are changing that with NEON:

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Unify all your web-based systems

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Pay based on what you use

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Infinitely scalable up and down

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Feature rich, fast implementation

Its time to change the way your business works!

Let CloudWave show you how the power of NEON can optimise the customer experience in your business.

Start your journey withCloudWave today...
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   Over 30 members of APAC based software & engineering team

   The power of big tech in your hands

   Partner Award winning AU based professional services team

   Partnerships with all of Australias biggest technology providers

   24/7 Hyper-care project support team post go live

The CloudWave difference

Our expert team are fully equipped to assist you in understanding the current CX technologies and trends in the market. With established capabilities in consulting, project management, engineering and development which allow us to customize solutions to any business requirement.

Using our partnerships with leading industry technologies allow us to leverage the innovation of multiple cloud providers whilst putting the control back in the hands of the customers operational teams

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