Senior Business Analyst

Development, Melbourne, AU, Contract

Stax is a home-grown start-up revolutionising the AWS cloud experience. Our aim is to provide a platform that automates and streamlines critical tasks to provide a secure and efficient developer experience. Founded by the cloud experts at Versent, Stax has grown to a team of 40 cloud artisans passionate about the quality outcomes we deliver. With over 200 active customers across 3 continents, our customers range from fast food, to luxury, to ASX top 20.

We've cultivated an environment based on creativity. When people who care about their craft are given the freedom to explore possibilities without restriction, amazing things can happen. There are no cool cliques, just a hard-working team generating ideas and devising solutions in a creative, collaborative workspace. 

We're going through a period of massive growth and we're not slowing down. To help us grow we are seeking a Senior Business Analyst to join our new Billing and Distribution engineering team on a 6 month contract.
The Senior Business Analyst is a temporary role in our engineering team to help with the inception of our new product. We are looking for an excellent Business Analyst with billing domain knowledge that has the ability to create clarity on the business and technical requirements with the Product Owner, engineering teams, and other stakeholders.
We are looking to build out a new data intensive billing system to meet customer demand. A successful candidate will have extremely strong documentation and communication skills to help face into the unknowns of the project. To help our new system integrate with our existing applications and processes, they will have the ability to lead workshops with stakeholders to drive decisions backed by data. This is a great opportunity for an experienced Business Analyst to make an impact on this project at its inception while working in the large (almost big) data space.

Our roles are also open to interstates who are based in either NSW, QLD or SA who don't mind the remote work.

From Day 1, You Will See Yourself Doing - As part of the team, you would be:

  • Undertaking end to end business analysis for the billing team and across the product.
  • Leading sessions to help capture and elaborate requirements for the billing product and its integration with existing systems.
  • Investigating problems and analysing solutions
  • Providing detailed documentation about requirements and workflows
  • Measure Of Success Will Look Like - We're looking for someone who:

  • 5+ years experience as a Business Analyst
  • Has existing domain knowledge of billing systems.
  • Experience working on projects with unknowns.
  • Experience with data applications, data workflows, and data modelling.
  • Experience in mapping and documenting business processes.
  • The ability to document and communicate complex billing workflows.
  • As part of our culture, we place a lot of trust in our engineers to make the right decisions, but that means everyone must be excellent communicators. Not the fluffy kind you put on a resume but actually effective at communicating within and across teams. We are looking for passionate people that are willing to go the extra mile – there is no “other team” to solve the problem for you. We are looking for people to exist in our blameless engineering culture but also to take accountability for their decisions. A strong engineer will be thinking about implementing for today but building for tomorrow. Most importantly an engineer that goes by “you build it you run it mindset”.

    Our values reflect the way we work. We’re a casual, inclusive bunch, with team members from a variety of backgrounds collaborating as a team to overcome challenges. Everyone is given space to learn and develop their skills and knowledge. We support each other in all ventures, whether attaining a new AWS certification or trying their hand at baking sourdough or brewing beer. We create remarkable experiences for our customers and we treat others the way we would like to be treated.